Please note an order cannot be cancelled after 24 hours of placing the same.
In case of E-book/s, once placed the E-book/s order/s will neither be cancelled nor exchanged for a print book.
If you want to cancel a Print book order, please write to us within 24 hours of placing it. You may write to us at firstname.lastname@example.org mentioning the order No. In case of any query/difficulty, please call us at 011-43031126/43031118.
In the event of a cancellation request due to non-delivery within 15 days of your order, you are requested to provide us an opportunity to correct the situation within 10 days of your notifying us. In the event that we are unable to have the product delivered to you within this period of 10 days, PHI Learning will be obligated to refund the entire amount of your order.
If you receive a damaged or a defective book, please return the same without any hesitation to us in a proper package.
Kindly enclose a note stating the reason for return. Also state your order No./PHI bill No. & send it to us via a trusted courier. As soon as we receive the defective book we will send you a fresh replacement or refund the amount as per your choice. In your return note please advise us whether you would like a replacement or a refund. You may also write to us at email@example.com clearly mentioning the order No. This facility is only for books bought from our website www.phindia.com .
Return of any defective/damaged book should be done within 10 days from the date of the receipt of the shipment to our working office:
PHI Learning Pvt. Ltd.
111, Patparganj Industrial Estate