P.N. MUKHERJEE, Ph.D., is Head of the Department of Operations Management at the Narsee Monjee Institute of Management Studies (Deemed University), Mumbai. Earlier, Dr. Mukherjee was Head of the Department of Operations Management and Logistics and Supply Chain Management at the K.J. Somaiya Institute of Management Studies and Research, Mumbai.
T.T. KACHWALA, Ph.D., is graduate in Mechanical Engineering from V.J.T.I. Mumbai and holds the Masters degree in Management from N.M.I.M.S. He also holds a doctoral degree in management. He is currently Head of the Department of Decision Science at Narsee Monjee Institute of Management Studies (Deemed University), Mumbai.