PHI Learning - ISBN 9788120333260 - CUSTOMER RELAT...
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PHI Learning

Helping Teachers to Teach and Students to Learn

Helping Teachers to Teach and Students to Learn

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CUSTOMER RELATIONSHIP MANAGEMENT : Modern Trends and Perspectives - ABOUT AUTHOR(S)


SHANMUGASUNDARAM, S.

S. SHANMUGASUNDARAM, Ph.D. (University of Madras), former Professor and Head, Department of Commerce, Periyar University, Salem, Tamil Nadu. He has nearly four decades of teaching experience and more than two decades of research experience. He has published 26 research papers in national refereed journals and has presented 50 papers in national and international seminars and conferences. A member of the peer team of the National Assessment and Accreditation Council (NAAC), Dr. Shanmugasundaram has chaired sessions in about 30 national and international seminars and conferences.


SHANMUGASUNDARAM, S.