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EASTERN ECONMIC EDITION
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ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT - ABOUT AUTHOR(S)


JERRY FJERMESTAD (Ph.D.) is an associate professor in the School of Management at New Jersey Institute of Technology (NJIT). The author is on the editorial board of the Journal of Enterprise Information Management and the International Journal of Enterprise Systems and is an associate editor of the International Journal of e-Collaboration.


NICHOLAS C. ROMANO, Jr. (Ph.D.) is assistant professor of management science and information systems at Oklahoma State University (OSU). Dr. Romano serves as an associate editor for the Journal of Information Systems Technology (JIST).


ROMANO, NICHOLAS C., Jr.

 
 

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