PHI Learning - ISBN 9788120326552 - TOTAL QUALITY ...
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PHI Learning

Helping Teachers to Teach and Students to Learn

Helping Teachers to Teach and Students to Learn

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TOTAL QUALITY MANAGEMENT - ABOUT AUTHOR(S)


SUGANTHI, L

L. SUGANTHI, Ph.D., is Professor of Planning and Development, Anna University, Chennai. A quality lead assessor (certified by BSI, UK), she has published/presented more than 100 research papers in reputed journals and conferences. A well-known trainer, she has conducted many development programmes for college teachers and practicing engineers. Her interests include quality management, women’s development, systems management and institutional management.


SAMUEL, A ANAND

ANAND A. SAMUEL, Ph.D., is Principal, Vellore Institute of Technology, Vellore. A certified master trainer and a quality lead assessor (certified by BSI, UK), he has organized many training programmes for college teachers, and practicing engineers. Dr. Samuel has presented/published more than 70 research papers in many conferences and journals. His research interests include total quality management, energy engineering and environmental management.


SAMUEL, A ANAND