Bob Clements is a sysadmin and writer specializing in enterprise device management and server infrastructure.
Charles Pluta is a technical consultant and Microsoft Certified Trainer (MCT) who has authored several certification exams, lab guides, and learner guides for various technology vendors. As a technical consultant, Charles has assisted small, medium, and large organizations deploy and maintain their IT infrastructure. He is also a speaker, staff member, or trainer at several large industry conferences every year. Charles has a degree in Computer Networking, and holds more than 25 industry certifications.