“At long last, a book that demonstrates how giving and taking criticism increases the bottom line. …”

—RITA MCGLONE, Associate Director
Executive Education
The Wharton School of Business

This empowering book helps readers take the sting out of criticism and transform it from a destructive, demoralizing disaster into an energizing, educating experience that builds relationships and increases individual and organizational success.

Readers will learn from this book to :

• Become strategic criticizers and develop their skill in using the power of positive criticism

• Stay cool, calm, and collected when giving or getting criticism

• Criticize their boss—without getting fired, and more.