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THE FIRST-TIME MANAGER’S GUIDE TO PERFORMANCE APPRAISALS By: ARTHUR, DIANE
THE FIRST-TIME MANAGER’S GUIDE TO PERFORMANCE APPRAISALS 
THE FIRST-TIME MANAGER’S GUIDE TO PERFORMANCE APPRAISALS
 ARTHUR, DIANE
Pages: 176
ISBN: 978-81-203-4266-8
Price: R 250.00
 
 

About The Book
Description:

The First-Time Manager’s Guide to Performance Appraisals provides the skills, confidence, and guidance needed to get the most from the performance-appraisal process. This helpful guide provides straightforward, useful information that shows the best ways to :

• review an employee’s past performance

• prepare for the face-to-face meeting

• assess how successful the employee has been at meeting goals

• set new objectives

• help develop career plans

• evaluate performers at every level

• understand the importance of coaching and counseling throughout the year

• write up the appraisal and use ratings

• follow up effectively

The book is filled with ready-to-use tools including sample dialogues, phrases, and documents—as well as plenty of useful tips.


Contents:
Preface
Part I: Performance Appraisal: What It’s All About
Chapter 1: Performance Appraisals: An Overview
Chapter 2: Managers as Coaches
Chapter 3: Managers as Counselors
Part II: Getting Ready
Chapter 4: The Golden Rules of Performance Appraisals
Chapter 5: Gathering Information
Chapter 6: Preparing to Conduct Appraisals on Former Coworkers
Part III: The Power of the Pen
Chapter 7: Forms and Ratings
Chapter 8: Writing Guidelines
Part IV: The Face-to-Face Meeting
Chapter 9: How to Begin
Chapter 10: What to Discuss
Chapter 11: How to Listen Actively
Chapter 12: How to Act: The Importance of Body Language
Part V: What to Look Out for
Chapter 13: How to Handle Challenging Performance-Appraisal Situations
Chapter 14: How to Avoid Typical Performance-Appraisal Pitfalls
Part VI: Evaluating Various Types of Employees
Chapter 15: How to Conduct Appraisals on Different-Performance-Level Employees
Chapter 16: Performance Appraisals for Employees Who Telecommute
Appendix A: List of Performance-Appraisal Tips
Appendix B: Key Federal Legislation
Index