In a democracy, politics is the primary vehicle for citizens to influence the decisions and decision makers that shape public policy at every level. This widely acclaimed work

provides an overview of public policymaking in all its aspects along with basic information, tools and examples that will equip citizens to participate more effectively in the policymaking process.

serves as a handbook for service-learning students, and as a resource for any organized effort to involve citizens in community service and the exercise of civic responsibility.

includes a new case study.