As the Outsourcing Industry grows by double digits every year, those involved in the profession as well as those seeking jobs, need to know about this new industry. It devolves in the practitioners in this industry to have a clear understanding of the issues, concepts, methodologies and practices of outsourcing. The purpose of this book is to provide current concepts and methodologies that can help them understand and use outsourcing strategies.

The text is organized into two parts. The first part focuses on the concepts and strategies, defining outsourcing insourcing in an international context, and the second part stresses on methodological techniques for implementing outsourcing decisions. The book is the only available text that includes coverage of the international risk factor associated with outsourcing. It presents a balanced view of the positive and negative aspects of outsourcing and provides essential coverage of the fundamental techniques involved in any outsourcing-insourcing decision. In addition, it discusses the ethical ramifications of outsourcing for companies and governments around the world.

Each chapter includes learning objectives, discussion questions, and sample problems. Also an Instructor’s Manual, Test bank, and PowerPoint presentation are available to teacher’s who adopt the text. This book makes a unique contribution because its normative approach discusses strategic and decision making for outsourcing as well as introducing four main methodologies for analyzing outsourcing-insourcing. Professors who are teaching a course outsourcing should definitely adopt this text. It is written in a student friendly way, and it includes a large number of figures and tables, which makes the material come alive.

—KEN KENDALL
School of Business, Rutgers University