The book contains tools needed to implement programs that get maximum results. It also provides clear, instructive examples from variety of industries, plus two complete case studies for performance management.

The book is helpful for HR professional, a trainer, a manager and even an executive.

It will help to :

• Start a new program or tailor your existing one to get maximum results.

• Understand job segments and set performance standards.

• Use coaching as an integral, ongoing driver of performance.

• Streamline the appraisal process.

• Prepare and conduct more effective appraisal interviews.

• Establish improvement plans.

And much more.