In this well-written book, the author not only reaffirms the rigours and rewards of the original Six Sigma, but thoroughly expands its applications. Usually implemented in the traditional domains of quality management—engineering, manufacturing, operations—Six Sigma is perhaps most effective when deployed across the entire company as a vehicle to total business excellence.

In this definitive book, the author transcends the boundaries of the original Six Sigma to reach the ultimate Six Sigma, provides the necessary information and tools for implementing and assessing the progress of Six Sigma strategy in the major areas of business strategy that determine the success of any company. The implementation of the Six Sigma results in maximum output from every division, department, and individual in the company.

A case study illustrates each of the twelve areas highlighting real-world success at benchmark companies. Finally, a comprehensive self-assessment audit and scoring system lets companies measure long-term progress towards the ultimate Six Sigma score-perfection.

A large number of figures, tables, and reference notes enhance the value of the text which will be treasured by students of management and engineering for its utility, worth, and contemporary approach.