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AMACOM Books by PHI Learning
THE FIRST-TIME MANAGER’S GUIDE TO PERFORMANCE APPRAISALS

ARTHUR, DIANE
The First-Time Manager’s Guide to Performance Appraisals provides the skills,...
THE FIRST-TIME MANAGER’S GUIDE TO PERFORMANCE APPRAISALS
Pages: 176
ISBN: 978-81-203-4266-8
Price: R 250.00


AMACOM Books 
GETTING YOUR WAY EVERY DAY : MASTERING THE LOST ART OF PURE PERSUASION

AXELROD, ALAN
This book shows how to easily borrow from the art of classical rhetoric to consistently...
GETTING YOUR WAY EVERY DAY : MASTERING THE LOST ART OF PURE PERSUASION
Pages: 304
ISBN: 978-81-203-4318-4
Price: R 325


AMACOM Books 
THE WISDOM NETWORK : AN 8-STEP PROCESS FOR IDENTIFYING, SHARING, AND LEVERAGING INDIVIDUAL EXPERTISE

BENTON, STEVE , GIOVAGNOLI, MELISSA
The Wisdom Network helps us to discover and realize the power of the knowledge that exits...
THE WISDOM NETWORK : AN 8-STEP PROCESS FOR IDENTIFYING, SHARING, AND LEVERAGING INDIVIDUAL EXPERTISE
Pages: 240
ISBN: 978-81-203-4319-1
Price: R 325


AMACOM Books 
MANAGING INFORMATION TECHNOLOGY PROJECTS : APPLYING PROJECT MANAGEMENT STRATEGIES TO SOFTWARE, HARDWARE, AND INTEGRATION INITIATIVES

TAYLOR, JAMES
It has been widely reported that IT project failure is overwhelmingly traceable to poorly...
MANAGING INFORMATION TECHNOLOGY PROJECTS : APPLYING PROJECT MANAGEMENT STRATEGIES TO SOFTWARE, HARDWARE, AND INTEGRATION INITIATIVES
Pages: 288
ISBN: 978-81-203-4302-3
Price: R 275


AMACOM Books 
IMPROVING EMPLOYEE PERFORMANCE THROUGH APPRAISAL AND COACHING

KIRKPATRICK, DONALD L.
The book contains tools needed to implement programs that get maximum results. It also...
IMPROVING EMPLOYEE PERFORMANCE THROUGH APPRAISAL AND COACHING
Pages: 272
Edition: SECOND EDITION
ISBN: 978-81-203-4269-9
Price: R 250


AMACOM Books 
AWARD-WINNING CUSTOMER SERVICE : 101 WAYS TO GUARANTEE GREAT PERFORMANCE

EVENSON, RENéE
In today’s corporate world when it comes to customer service, “good” isn’t good...
AWARD-WINNING CUSTOMER SERVICE : 101 WAYS TO GUARANTEE GREAT PERFORMANCE
Pages: 252
ISBN: 978-81-203-4270-5
Price: R 250


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